Frequently Asked Questions

Find answers to common questions about our products, shipping, and services.

We accept returns on most new, unopened items within 14 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To initiate a return, please visit your Order History page or contact our support team with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.